Hospitality Courses Objective
The objectives of Hospitality Management Program is to provide training, skill development and education needed to prepare individuals for effective job performance in the hospitality, tourism and entertainment industries. On completion of this program, students will be equipped to:
Student should be able provide top-notch customer service to the hospitality industries. Hospitality guests can overlook minor mistakes in food orders or presentation; however, when customer service is lacking, you have a much higher hurdle to overcome. Problems in service can be diminished and even eliminated through focused employee training. An effective training program centers on ensuring your employees have what they need to offer high levels of customer service.
Courses Offered in School of Hospitality – ICT College- Thika
| Course | Duration | Requirements | Exam Body |
|---|---|---|---|
| Cert. in Food & Beverage Management Production & Service | 2 Years | D+ Plus | KNEC |
| Dip. in Food & Beverage Management Production & Service | 3 Years | C- Minus | KNEC |
| Baking & Pastry | 9 Months | Open | Internal |
| Cake Making & Decoration | 3 Months | Open | Internal |
| Cert. in Hotel & Catering Supervision | 6 Months | D- Minus | ICM |
| Dip. in Hospitality Management | 1.5 Years | D+ Plus | ICM |
| Advanced Dip. in Hospitality Mgt. | 3 Years | ICM Dip. | ICM |